Intelligent Voice & Verint
Co-Sponsor
Information
Verint®, The Customer Engagement Company™, and their strategic partner Intelligent Voice Limited, a leading specialist in voice and text analysis technology, provides a solution that enables financial and trading organizations to improve compliance oversight with profiling data captured by Verint Financial Compliance products.
The new combined offering, Verint Financial Compliance Profiling, combines Verint’s communications capture, data management, operational assurance and analytics offerings with Intelligent Voice speech to text, voice analytics, voice biometric identification, sentiment and behavior analysis capabilities, all powered by artificial intelligence (AI).
Through its exclusive integration with Intelligent Voice®, Verint® Financial Compliance Capture™ can take advantage of invaluable capabilities that significantly enhance voice analysis practices for compliance purposes.
These include:
• AI, ML, and NLP speech analytics pre-trained for the financial services domain
• Transcription of recorded voice interactions in 30+ languages and dialects
• Automatic detection of spoken language and transcription of conversations in multiple languages
• Ability to learn the unique terminology of your organization
• Capability to determine who is speaking through automatic voice biometric attribution. Adds an additional layer of security and enhances metadata.
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